Frequently Asked Questions

What is storkstrike.com?

It is Poland National Marketplace. That unites EU, UK, USA local producers.

FREQUENTLY ASKED QUESTIONS

Here are some common questions about selling on Poland National Marketplace

How do fees work on platform?

Joining and starting a shop on Poland National Marketplace is free. It is 15% starter comission only when you sell. There are two basic selling fees: a platfrom fee, and a payment processing fee of payment gateways.

Once an item sells, there is a 15% to 2.5% transaction fee on the sale price Membership plan – Poland National Marketplace (storkstrike.com) (not including shipping costs). If you accept payments with Stripe PayPal, there is also a payment processing fee based on their fee structure.

For any questions & offers, cooperation, please contact to us.

What do I need to do to create a shop?

It’s easy to set up a shop on Poland National Marketplace. Create an account My account – Poland National Marketplace (storkstrike.com) (if you don’t already have one), set your shop location and currency, choose a shop name, create a listing, set a payment method (how you want to be paid), and finally set a billing method (how you want to pay your fees).

For any questions & offers, cooperation, please contact to us.

How do I get paid?

If you accept payments with Stripe, PayPal, funds from PayPal sales on Poland National Marketplace will be deposited into your PayPal account. Also rules of Stripe gateway. We encourage sellers to use a PayPal Business account and not a Personal account, as personal accounts are subject to monthly receiving limits and cannot accept payments from buyers that are funded by a credit card.

Also direct Bank Payments on common rules.

For any questions & offers, cooperation, please contact to us.

Do I need a credit or debit card to create a shop?

No, a credit or debit card is not required to create a shop. To be verified as a seller you have the choice to use either a credit card or to register via PayPal. You will not incur any charges until the sale begin on free plan, Or it will be only charges for paid plan.

What can I sell on Poland National Marketplace?

Poland National Marketplace provides a marketplace for manufactures, technologies & services, electronics, crafters, artists and collectors to sell their handmade creations, vintage goods (at least 20 years old). Both handmade and non-handmade crafting supplies.

Still have more questions? Have idea, cooperation integration? Feel free to contact us.

Contact Us

SHIPPING

What Shipping Methods Are Available?

Your order will be delivered as fast as possible with world-class, and world-common ways according to delivery route: by train, truck-trailer, container ship or aircraft, or combined.

Do You Ship Internationally?

Yes. Your order will be delivered practically to any part of Earth.

How Long Will It Take To Get My Package?

Usually it depends on forces of logistic-partner operator. And speed of order processing. We are keeping this metricks under our control to deliver the package at the earliest. Since you are close to producer, it takes no more than 10-12 days.

PAYMENT

What Payment Methods Are Accepted?

We work with Stripe, Direct bank transfer also in your arsenal of solutions. Keeping abreast of the industry, its our aim and mission, to provide best bundle solution to you.

Is Buying On-Line Safe?

Yes. It is safe. Security measures has improved considerably since the early days of internet.

Order & Retunrs

How do I place an Order?

Different sections on the platform have represented goods. Main is here: https://storkstrike.com/shop/ On this page you can find everything.
You can press on product & service picture and choose "add to cart" option. Or click on the product image, if it is not product & service card page. When you are redirected to product page, you can click "add to cart", or "buy now" that will riderect to checkout, when you feel, that found everything you wanted to.
This two actions automatically places the orders for further processing.

How Can I Cancel Or Change My Order?

Before payment for the order is done, products can be removed from the cart.
If the order is processed and completed. You got it. But still, it is grounds for the order return. This situation is resolved directly with the producer. According to the return policies of their company, or return policies for this exact product.
So please, if you have little doubts before the order payment, please contact with the seller, and you will be given all necessary data about the goods you are interested in, but have some more questions. Feel free to find out everything you need to make the decision.

Do I need an account to place an order?

Basically no. But to see your orders, manage them, and keep in touch with sellers message history and get benefits from platform instruments, better to register. And even subscribe:) Will be happy to see you.

How Do I Track My Order?

After placing the order, order number will be generated. It will be sent to e-mail, pointed as billing details. Following this link: https://storkstrike.com/order-tracking/ order status is checked.

Also. In account settings information about the order is represented: https://storkstrike.com/my-account/orders/
Any additional questions could be directed to the producer. If smth additional happens, and you feel, that need platform support, please, contact us: https://storkstrike.com/contact-us/

How Can I Return a Product?

Every producer, seller, has it's own additions to return policies. Also it is Country rules of returns, common for everybody.
For any issues, please, contact the seller. Or contact us if you think, that additional guidance necessary.
We’re Here to Help ! Contact us

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